For full and detailed information please read our full Terms and Conditions (Link)
FREE SHIPPING within UK Mainland
We aim to ship the same day if before 2 pm Mon-Fri or all goods will be shipped next working day and will then be subject to the couriers 1 to 3 working days shipping.
Whilst 1 to 3 working days delivery is advised, this is working days from the next available drop off date conditions outside our control may occur and include, weather, no one at home, no safe place for parcels etc. We recommend having your mobile number on your account or in your order note, as the courier companies we use can contact you.
We reserve the right to choose the courier based on your location.
Tracking will be provided for all parcels at the point of fulfilment, any special requests for delivery after tracking are given will be at the responsibility of the buyer.
We cannot refund or replace items for lost or damaged parcels due to items,
However if you have purchased the full protection on delivery, this is where we buy the full protection policy with out shipping company and we are able to offer a replacement or a refund on lost parcles.
This is why we highly recomend purchasing full protection on delivery.
Products can be returned for any reason within 14 days of the initial purchase.
cancellation, complete with the original packaging to us and/or our
supplier (or any other UK address specified by us), at your own expense.
You must ensure that the goods are packaged adequately to protect
Any return postage costs will be paid by the customer for unwanted items.
Sealed product and accessories must be returned in their original packaging, undamaged and unopened.
Products not returned in this condition will be refunded at up to 50% of the sale value. This does not apply to items being returned due to manufacturing faults.
For any issues please contact us at Support@EarlyNerd.Games or via the Contact Us page